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Frequently Asked Questions

Hi, will an iPad Air 2 fit inside the smaller safe?

Yes, it fits diagonally.

I'm wondering if it can hold a 15" MacBook.

The large model can. But you also can use the standard safe to hold the power supply.

Some people put in the safe small parts needed to make the devices work: mouse, power supply, batteries et.

Could you please give me the link to the video instructions?
Is it possible to have it open for a couple of days every month?

No, it only goes up to a week.

Does this support universal voltage 120-240 Volts? I'm trying to see if i need a transformer or an adapter.

You don’t need any plug adapter or transformer of any sort.

The safe is ready for use.

I need to store something in the safe that guarantees that I don't open it for a few days at a time. Is this the safe for me or is there an override?

There is no override. You are going to have to wait for the preset time frame.

Do you have to use the 4 internal AA batteries and the wall power supply together?

Yes, the safe needs to use both to operate. Although you can unplug your safe for up to 2 months, the safe will keep its settings. You will have to plug it in again to open it. Although, it would be preferable to keep it plugged in all the time, so that the internal batteries of the timer don’t run out.

Will a 1.75 liter bottle of vodka fit inside the standard safe?

It can fit 2 750ml bottles in there if you put them diagonally in at a slant. They will not be able to stand up.

I'm not familiar with tech stuff, how do I get help?

It’s very easy if you follow step by step the video instructions. Just write and email to and ask for assistance. You will get assistance by phone or video call immediately.

What happens if your power goes out for a couple hours? Does the safe ever re-open?

Yes, the safe has backup batteries, when the power comes back you can open the safe according to the same time frames previously set. The internal backup batteries will keep the time frames set.

The safe can stay unplugged, it will keep its settings for up to 6 months. Although it is advisable to keep it plugged in or plug it in at least a couple of hours a week.

It needs to be plugged in when you want to open it.

Is this safe ready to go with the time lock or does it have to be installed?

It is ready to go. Nothing to be installed.

What is the longest and shortest locking time?

The longest locking timer is 7 days the shortest 1 minute.

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